Returns, Refunds, and Warranty Policy

Returns and Refunds Policy

Our policy allows returns within 30 days from the date of purchase. Unfortunately, if more than 30 days have passed since your purchase, we are unable to offer you a full refund or exchange.

Return Eligibility

To be eligible for a return:

  • The product must be unused and in the same condition as when you received it.
  • It must be in its original packaging.
  • A receipt or proof of purchase is necessary.

Items Not Eligible for Return

Certain items are non-returnable, including:

  • Gift cards

Return Procedure

Do not return your purchase to the manufacturer. Follow our return procedure to ensure your return is processed correctly.

Warranty Policy

Our warranty covers most products, with exceptions for:

  • Items damaged by lightning
  • Items that have been tampered with
  • Items showing burn marks

Contact Information

For any inquiries or help with your return or warranty claim, reach out to our customer service team.

Refund Processing

Once we receive and inspect your returned item, we will notify you via email regarding the status of your refund.

  • If Approved: Your refund will be processed, and a credit will be applied to your credit card or original method of payment within a certain number of days.

Late or Missing Refunds

If you haven’t received your refund yet, follow these steps:

  1. Recheck your bank account.
  2. Contact your credit card company as it may take some time for your refund to be officially posted.
  3. Contact your bank as processing times can vary.

If you have done all of the above and still have not received your refund, please contact us at [email address].

Sale Items

Please note that only regular priced items are eligible for refunds. Items purchased on sale cannot be refunded.